IT Services

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Annual Review

Operating Parameters

This chapter analyses the workforce profile and diversity and elaborates on the operating metrics. It focuses on the operating metrics such as utilization, attrition, and onsite effort.

The following points are covered in the chapter-

  • Workforce Analysis - large and varied talent pool
  • Percentage of women in the workforce increasing
  • Slight decline in utilization rate as well as attrition
  • Onsite share reducing while onsite share in revenue on a slight upswing

Impact Analysis

  • SMAC – New Wave of Opportunity

    Indian IT services conquered the global technology landscape capitalizing on India's low-cost, English-speaking talent pool. Over the years, Indian IT.....

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Services Coverage

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